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30K
active users
25K
AI triage analyses
25K
chats with a veterinarian
1.14%
user churn
Top PetAssist benefits for you and your pet
24/7 help
PetAssist is available to you 24/7, from anywhere in the world.
Chat
Have a question about your pet? Contact our specialists via chat – no waiting, whenever you need it.
Calendar and health booklet
All your pet's information in one place. From medical history to a schedule of planned treatments.
Verification of disease symptoms
Analyzing your pet's health based on the latest medical knowledge and the capabilities of artificial intelligence. Whenever you need it.
Animal Profiles
Each of your pets has its own profile and file, so you only need to enter your information once.
Treatment monitoring
Tracking your pet's treatment progress.
One platform, many possibilities for you and your pet
PetAssist is the technology of tomorrow, available at your fingertips. Take care of your pet's health and gain peace of mind.
Prevention reminders
Vaccinations, deworming, and checkups. PetAssist will remind you at the right time – your pet won't miss any important appointments.
Chat with a vet 24/7
When AI indicates a need for advice, we connect you with a veterinarian online. No waiting, no lines, from anywhere, anytime.
Intelligent medical triage
AI assesses symptoms and tells you straight away: go immediately, monitor for 24 hours, or it's normal. No more unnecessary panic and costly visits.
Treatment Recommendation
Based on the initial assessment of symptoms, we will advise you on how to best help your pet.
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The highest level of medical safety
The solution was developed and validated in collaboration with experts from Cornell University, ETH Zürich, and the Free University of Berlin. It combines the latest scientific advances with medical practice.
The system is based on a neuro-symbolic approach, which eliminates the typical "hallucinations" of generative models. Responses are based on medical logic and verified knowledge, rather than on freely generated content.
All medical data is processed in accordance with European GDPR regulations and best security practices. We utilize encryption, access control, and secure information storage.
Each consultation is automatically saved and archived in the system. This allows the user to access their consultation history, and the data can support further diagnosis and care.
PetAssist as an employee benefit or B2B product
56% of your employees have a pet. This addresses the real needs of the majority of your team.
Insurer with pet policy
Add PetAssist as a policy benefit. AI triage reduces unnecessary visits before they become claims. Fewer claims, more loyal customers.
Employer / HR Platform
You offer PetAssist as an employee benefit. You stand out as an employer who understands the daily lives of employees, not just their professional needs.
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